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Global Foundation Support Specialist (Bilingual – Chinese)
Location: Remote or Memphis, TN (Hybrid Onsite)
Overview
We are seeking a bilingual professional to support international foundation partners through strategic communication, program coordination, translation services, and operational support. This role is instrumental in maintaining strong global partnerships, advancing foundation development efforts, and ensuring alignment with organizational standards and best practices.
The ideal candidate is fluent in both written and spoken standard Chinese and brings strong cross-cultural communication skills, organizational strength, and the ability to operate effectively in a global environment.
Key Responsibilities
Foundation & Partner Communications
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Coordinate and support communications with assigned foundation partners
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Schedule and facilitate recurring partner meetings
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Organize information for new and ongoing initiatives
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Maintain strong working relationships across global regions
CRM & Operational Support
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Maintain accurate and up-to-date records within the team’s CRM system, including:
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Revenue details
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Account and contact information
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Educational opportunities
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Identified challenges and action items
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Support internal team operations, processes, and coordination efforts
Program & Strategic Support
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Develop and refine program language to ensure clarity and consistency
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Plan and execute foundation assessments
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Participate in workshops supporting partner development
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Draft assessment reports and summaries
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Collaborate with regional leadership to develop strategic growth plans
Translation & Cultural Liaison
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Provide verbal and written translation services in standard Chinese
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Deliver real-time translation during training sessions and workshops
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Ensure culturally appropriate communication aligned with regional norms
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Support cross-cultural relationship management and collaboration
Required Qualifications
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Fluency in oral and written standard Chinese
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Strong communication, interpersonal, and public speaking skills
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Experience working in complex, cross-functional environments, including interaction with senior-level stakeholders
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Strong planning, organizational, and coordination abilities
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Ability to collaborate effectively with internal teams and external partners
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Cultural awareness and regional understanding of supported global areas
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Willingness to travel internationally a few times per year
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Flexibility to work occasional evenings or weekends to accommodate global time zones
Preferred Qualifications
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3–4 years of experience in a global support, partnership, or coordination role
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Experience with data entry, documentation, and executive-level support
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Background in fundraising, operations, marketing, or public relations
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Strong time management and organizational skills
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Proficiency in Microsoft Office, including basic Excel
How to Apply
If you are a bilingual professional with a passion for global collaboration and cross-cultural partnership support, we encourage you to apply. Please submit your resume for confidential consideration.