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Please only apply if you can work onsite in Germantown, TN
Overview
We’re hiring two Coordinators to support order management and project coordination for technical, made-to-order equipment projects. This role is a great fit for someone who is organized, detail-oriented, and comfortable working with technical documentation, schedules, and cross-functional stakeholders. You’ll help keep projects moving from order intake through release and fulfillment, ensuring timelines, documentation, and internal/external communication stay on track.
Responsibilities
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Review incoming orders, order forms, and related documentation for completeness and accuracy
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Coordinate project workflow from order intake through release, removing roadblocks that could impact schedules
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Create, maintain, and communicate production or project schedules aligned to customer and operational requirements
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Prepare and manage submittal documentation using technical inputs such as drawings, surveys, and specifications
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Collaborate with project managers, sales, operations, and manufacturing teams to ensure procedures are followed and deadlines are met
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Support change management by identifying issues, initiating resolution, and tracking updates through completion
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Maintain organized project records, forms, and files; distribute documentation to the appropriate teams
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Enter and maintain accurate job/project information in internal systems
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Respond to internal and external customer requests within defined service expectations
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Ensure projects are processed in alignment with established service levels to support on-time delivery
Required Skills
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Strong customer service skills with the ability to handle questions and concerns professionally
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Clear verbal and written communication, especially when discussing technical details
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Strong critical thinking and problem-solving ability; able to “connect the dots” across processes and documentation
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High attention to detail with consistent process adherence
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Ability to manage multiple priorities and stay organized in a deadline-driven environment
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Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook; familiarity with Access is a plus)
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Comfort working with basic math concepts (fractions, percentages, decimals)
Preferred Qualifications
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Experience in project coordination within construction, architectural, manufacturing, or other technical environments
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Ability to read and interpret technical documentation such as architectural drawings, layout drawings, or equipment submittals
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Familiarity working with order management, production scheduling, or supplier release processes
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Experience supporting warranty-related coordination or handling escalations involving technical products (helpful, not required)
How to Apply
If this sounds like a fit, submit your resume for confidential consideration. Qualified candidates will be contacted to discuss the role, work environment expectations, and next steps.