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Job Title: Salesforce Platform Architect
Location: Remote
Overview
We are seeking a Salesforce Platform Architect to own and advance the architecture, administration, governance, integration strategy, and long-term scalability of an enterprise Salesforce environment. This role requires a strong technical architect who can establish platform standards and roadmaps while remaining comfortable reviewing code, troubleshooting issues, coaching delivery teams, and providing hands-on administrative support when needed.
Key Responsibilities
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Define Salesforce architecture strategies, standards, governance practices, reference models, roadmaps, and future-state designs.
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Translate business requirements into scalable, secure, and maintainable Salesforce solutions.
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Ensure the platform supports interoperability, data governance, security, reliability, and evolving business and technology priorities.
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Monitor platform performance, troubleshoot critical issues, and review solution designs and code.
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Coordinate changes across multiple Salesforce clouds and connected applications.
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Guide API-first integration strategies involving MuleSoft, middleware, messaging infrastructure, and related integration patterns.
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Define CI/CD pipelines and oversee release automation using Azure DevOps, Gearset, GitHub, testing automation, or similar supported tooling.
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Manage Salesforce environments, sandboxes, release processes, technical documentation, and communication of platform changes.
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Govern user and license administration, including roles, profiles, permissions, public groups, organization-wide defaults, and sharing rules.
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Oversee Salesforce configuration, including Flow, approval processes, assignment rules, fields, page layouts, record types, apps, actions, reports, and dashboards.
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Improve data quality and platform reliability through validation rules, automation, proactive maintenance, security reviews, release evaluations, health checks, and Salesforce Optimizer reviews.
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Support user adoption through ticket resolution, training, stakeholder communication, and clear explanations of design options and impacts.
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Establish reusable data models and governance practices that promote consistency across teams using the platform.
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Provide architectural guidance to product teams, delivery partners, managed service providers, vendors, and third-party application providers.
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Coach technical teams on Salesforce best practices and step into hands-on work when critical issues require direct support.
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Evaluate the architectural implications of platform upgrades and technical changes.
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Apply Agile and waterfall delivery practices as appropriate, including work managed through Azure DevOps.
Required Qualifications
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Degree in computer science or a related technical discipline, or equivalent technical experience.
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Typically 10 or more years of IT experience, including more than five years working with Salesforce as a primary platform.
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Strong Salesforce product knowledge and hands-on Salesforce administration experience.
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Salesforce Certified Administrator.
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Experience designing Salesforce platform architecture, target-state solutions, technical roadmaps, architecture principles, and governance standards.
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Experience with Salesforce Manufacturing Cloud, Sales Cloud, and Service Cloud.
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Experience with MuleSoft and Salesforce integration architecture.
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Experience with Gearset or similar Salesforce DevOps and release-management tooling.
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Understanding of APIs, middleware, messaging, CI/CD pipelines, automation frameworks, and integrations between Salesforce and connected applications.
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Experience managing Salesforce security, permissions, sharing models, environments, releases, configuration, data quality, and platform reliability.
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Ability to monitor and troubleshoot Salesforce environments and review technical designs and code.
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Experience conducting architecture reviews, technology evaluations, current-state assessments, risk assessments, and compliance reviews.
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Knowledge of Agile and waterfall delivery methodologies and tools such as Azure DevOps.
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Strong communication skills with the ability to explain technical concepts, architecture decisions, risks, and design options to technical and nontechnical stakeholders.
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Ability to establish standards, influence delivery teams, manage change, resolve competing priorities, and operate effectively in an evolving environment.
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Willingness to balance strategic architecture responsibilities with administrative and hands-on platform support when needed.
Preferred Qualifications
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Experience with Salesforce Commerce Cloud, Salesforce Maps, or CRM Analytics.
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Additional Salesforce certifications, such as Platform Integration Architect or Platform Developer.
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Experience with GitHub and automated testing frameworks.
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Experience communicating architecture standards and educating technical teams on platform best practices.
How to Apply
Qualified candidates are encouraged to submit a resume for confidential consideration.