Manufacturing Applications Business Analyst

Job Details


Manufacturing Applications Business Analyst

Germantown, Tennessee        Direct Hire       January 18, 2023


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What you will be expected to do:

  • Perform business requirements analysis related to manufacturing areas that include gathering, documenting, process mapping and analyzing of business requirements for technology solutions
  • Interface with key individuals representing business, operations, and technology vendors to drive system requirements to the appropriate level of detail
  • Accurately analyze critical details of business issues and opportunities to understand and define opportunities where information solutions can be implemented to mitigate business challenges
  • Provide technical advice to business stakeholders to translate business requirements into application features and technical functionality and to advise on the feasibility of their requests
  • Implement technical solutions including performing system configuration, building Interfaces, and working closely with system developers to deliver programming solutions
  • Reviews technical designs, documents, and deliverables by vendors to ensure they meet business expectations and address technical solutions throughout the design, testing and implementation stages
  • Provides user support and training to subject matter experts on deployed functionalities and solutions.
  • Prepares change notices to inform vendors of required changes on applicable applications based on agreed upon technical solutions
  • Contribute to monitoring of project success criteria based on predefined metrics and criteria through post-implementation to ensure business case realization
  • Create and maintain system context diagram and process maps; capturing flows of information between systems and typical customer flows

Qualifications you should have:

  • Post-Secondary degree in Computer Science/Technology, diploma or equivalent industry experience
  • 5+ years’ experience with business systems analysis, requirements authoring and hands on application support in large enterprise environments
  • Experience with bar coding and RFID applications, MES, GPS technology, industrial devices and printers will be highly desirable
  • Experience in hardware and/or software development life cycles with a focus on integration of hardware devices and software systems in a manufacturing setting
  • Experience working with Microsoft SQL server 2014 to 2019, Oracle database experience an asset
  • Experience in configuring and supporting applications in Microsoft windows server environments, familiarity with Linux an asset
  • Capable of understanding customer requirements and leading teams to develop, present and deploy solutions based on those requirements into manufacturing environments
  • Understands ITIL methodologies with a focus on IT service management and change management
  • Excellent written verbal and oral communication skills with a proven record in communicating with all levels of the organization
  • Clear understanding of emerging technologies and enhancements that will allow process improvements and enhanced business functionality
  • Ability to work effectively and adapt to shifting priorities as business needs and deadlines change

Competencies that will be beneficial for you in this role:

  • Capture complex concepts in simple language that can be understood by both technical and lay persons.
  • Lead system changes with a focus on user acceptance and long-term maintenance sustainability.
  • Able to accurately capture end user requirements and pain points.
  • Able to work with many direct and in-direct teammates in order to co-ordinate change efforts and ensure alignment.
  • Use a diverse set of information to organize issues and requests in order to identify potential solutions to overcome obstacles or deliver improvements.
  • Turn complex ideas and processes into visual documents that convey the necessary information simply.

Travel Required


Yes. <25% Must be able to travel via car and air when required

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