Medical Billing Specialist
Job Details
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Medical Billing Specialist (Onsite in Memphis, TN)
Location: Memphis, TN | Schedule: Monday–Friday, Business HoursOverview
A healthcare services company specializing in Durable Medical Equipment (DME) and Complex Rehab Technology (CRT) is seeking a Medical Biller to join its dedicated billing and reimbursement team. This full-time, onsite position is ideal for a detail-oriented and experienced professional who thrives in a fast-paced environment and has a strong grasp of medical billing practices specific to DME or CRT.You’ll play a critical role in processing claims for customized rehabilitation equipment, navigating insurance requirements, and ensuring timely reimbursement—all while providing excellent service to patients and healthcare providers.
Responsibilities
- Claims Processing:
- Prepare and submit claims to Medicare, Medicaid, and private insurers for DME and related services
- Apply accurate coding (CPT, HCPCS, ICD-10) in line with payer guidelines and pre-authorization requirements
- Ensure claim submissions meet all documentation and compliance standards
- Claims Follow-Up:
- Track and follow up on submitted claims to ensure timely payment
- Investigate and resolve denied or underpaid claims by coordinating with payers
- Manage account re-billing as needed and maintain proactive communication with insurers
- Insurance Verification & Authorizations:
- Verify patient coverage and benefits for DME/CRT services
- Obtain authorizations and ensure eligibility compliance prior to claim submission
- Documentation & Compliance:
- Maintain complete, accurate billing documentation including prescriptions, clinical notes, and medical necessity documentation
- Stay current with DME-specific billing regulations and payer updates
- Communication:
- Liaise with patients, providers, and internal teams regarding billing inquiries, account balances, and documentation needs
- Collaborate closely with clinical staff to ensure timely and accurate documentation to support claims
- Reporting & Record-Keeping:
- Keep detailed records of claim statuses, payments, denials, and adjustments
- Generate regular reports on billing activity, aging accounts, and outstanding claims
- Problem Resolution:
- Address and resolve billing discrepancies and disputes with professionalism
- Identify and mitigate recurring issues impacting claim delays or denials
Required Skills
- 3+ years of medical billing experience (DME or CRT preferred)
- Experience working with Medicare, Medicaid, and private payers/insurance companies
- Strong understanding of medical claims processes, insurance verification, and reimbursement practices
- High level of accuracy, organization, and attention to detail
- Proficiency in medical billing software and Microsoft Office Suite
- Ability to work independently and collaboratively in an onsite team setting
Preferred Qualifications
- Certification in medical billing or coding (e.g., CPC, CMB)
- Familiarity with CRT products or high-cost rehabilitation equipment