Technical Business Analyst – Developer Experience & Engineering Analytics

Memphis, TN    •    Contract   •    September 23, 2026

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Overview

Key Responsibilities

• Implement and maintain software delivery performance metrics through engineering analytics platforms and dashboards.
• Analyze DORA metrics, cycle time, pull request throughput, and other engineering KPIs to identify bottlenecks and improvement opportunities.
• Combine data from multiple sources into dashboards that communicate useful insights to engineering teams and nontechnical stakeholders.
• Configure engineering analytics tools and work with data from work-tracking and source-control systems to support measurement and reporting.
• Use telemetry and developer feedback to guide continuous improvement. Partner with engineering leadership to define success metrics and reporting cadences.
• Analyze existing developer platforms and related applications to inform enhancement decisions.
• Support engineering teams in building and maintaining self-service tools for infrastructure provisioning, CI/CD setup, software development, and environment management.
• Create and maintain developer documentation and onboarding guides.
• Support tool demonstrations and team training, explaining engineering metrics and how tools and processes can improve them.
• Present findings, share recommendations, and collaborate with stakeholders to develop practical solutions.

Required Qualifications

• 5+ years of experience relevant to the responsibilities of this role.
• Strong understanding of software development, the developer journey, and software delivery performance metrics.
• Ability to analyze multiple data sources and create dashboards that communicate meaningful insights to technical and nontechnical audiences.
• Experience with engineering analytics platforms such as LinearB, Jellyfish, Haystack, or comparable tools.
• Experience with internal developer platforms such as Backstage or comparable platforms.
• Familiarity with developer tooling ecosystems, including IDEs, Git and source-control workflows, and CI/CD.
• Ability to measure and improve developer productivity using telemetry and feedback.
• Strong product thinking and empathy for developer workflows.
• Excellent communication, interpersonal, and cross-functional collaboration skills, including the ability to explain technical challenges and confidently present recommendations.
• Comfort helping shape and improve processes in an evolving area of focus.

Preferred Qualifications

• Experience configuring and analyzing SaaS platforms.

How to Apply

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